how to tell a client you are booked
It’s so tempting to “squeeze” in a past client or someone new that you’re super excited to work with.Doing so is a fast way to get burned out and sick of client work entirely.To keep myself from doing this (most of the time) I have a Google calendar that only contains my projects. Depending on your situation, you may want to keep trying to reach the person live to … If you want more clients, they have to actually see you. When you send a bad email you’re telling a client you can’t be bothered to figure out how you’re valuable. 1 follower steve_c.|5 , Mar 17, 2008 #1 Just ask the client what their date is, pretend to check your book, and say, "oh, sorry, I'm booked that day, but I can send you to...". And how do you make it all work?”These are great questions and can be super stressful if you’re booking in advance for the first time or don’t have a plan in place when it happens. Thank you for considering me. You enjoy what you do, but deep down you find it hard to say no to people who ask for your help. If you are looking for wording you can say something along the lines of, because of the high demands of the holidays, I am completely booked. I say "so sorry, am booked in advance for the holidays." You’re saying you can’t solve the problems you’re getting paid to solve. If someone wants to work with you, they are going to be willing to wait. Tell them you’ll also try to reach them via another mode of communication (the idea here is to connect as soon as possible). Krista here! When you’re doing this, it’s important to remember to schedule in time for running your own business, time off, and random things that pop up. 2) Email Communication: Often times the first point of contact you will have with a potential client (either a customer or a vendor who may refer you) is via email. How do you know when to start a waitlist? That's happening to me now. You can also offer to throw in additional items or services at no cost. This makes clients have to figure it out for you. Sure they tell you they’ll give it some thought and get back to you… )Being booked “too far” out totally depends on your preferences. I'm fully booked for the Thanksgiving holiday, but I'm still getting requests from dog owners. Identify how many clients you can work with at once. Start Each Email with a Friendly Greeting. Thank you for considering me. That being said, I keep my calendar updated and I still get requests even though I've marked myself unavailable. Streamline and grow your business, ditch the code, and get back to designThis week we’re going over a great survey question that went something like, “When you get booked out, how long is too long to make clients wait to work with you? The standard Rover message is tactful and positive and says something to the effect of please keep me in mind for future bookings. For example, offer him a discount on that project or on a future project to encourage him to give you another chance. Usually when your calendar is updated they won't contact you. (Hint: Don’t forget to update them! If you want to train clients, then you actually … "), or offer alternatives ("I am fully booked on [dates], but I would be happy to discuss options for the remainder of the dates you require. All Rights Reserved. Dogsocks sounds like a great dog, and if you need a sitter in the future, please keep me in mind! I'll either politely decline ("Unfortunately, I'm unavailable during this time period. When I decide that a spot is full, I block it off in my calendar, making me less likely to squeeze someone else in.streamline and grow your business, ditch the code, and[clickToTweet tweet=”‘Knowing how long your projects take will help you decide how many to work on at once’ – Kory” quote=”‘Knowing how long your projects take will help you decide how many to work on at once’ – Kory”][clickToTweet tweet=”Underestimate how many clients you can handle and overestimate how long projects take – Krista” quote=”Underestimate how many clients you can handle and overestimate how long projects take – Krista”]Get Back to Design is a podcast for designers by Kory Woodard and Krista Rae to help you streamline and grow your business, ditch the code, and get back to what you love: design.This website uses cookies to ensure you get the best experience on our website. How do I let people know that I'm fully booked? Is your calendar updated? If you are looking for wording you can say something along the lines of, because of the high demands of the holidays, I am completely booked. People value what you do and you do good work, so start by raising your prices by 10-15% and go from there – you can always boost them more in the future.If you still find yourself being booked in advance and don’t want people to wait too long, you can consider building a team of other designers to take some work off your plate, while allowing you to accept more clients.However, this option is not as easy as it sounds, so be sure to listen in to the episode to hear about my experience with outsourcing.The most common mistake people make when starting to book out in advance (myself included) is overbooking.
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